Reseller Manual

2. Quick Start

In this chapter:

• Log in
• User Interface overview
• Add Web Product
• Edit Web Product
  • Settings
  • Pages
    • Edit
    • Add
  • Navigation
• Going live
  • Branded software

Log in

To login into the Partner Portal navigate your web browser to https://ssl7.net/partner and follow steps described below.

The login process involves two steps. First you need to enter your email address into field (1), password into filed (2) and click Continue button (3). Next you will be asked to enter three random letters from your memorable word. To do it, use three drop down lists (4) to select appropriate characters. Once done, click login button (5).

User Interface overview

1. My Account panel - here you can edit your company profile, create additional Partner Portal user accounts and edit your Web Products (branded websites).
2. Main Menu panel - here you can manage all settings related to your Customers.
3. Support Centre panel - this panel gives you access to the context sensitive help. Also here you can submit tickets to our support team.
4. Data grid - click on the first column to open context menu. In most cases it consist:
   • Edit - select to edit an object
   • Notes - view and/or add notes to the object
   • History - view all changes ever made to the object
5. Customer filter - here you can limit records displayed in a data grid to a specific customer.
6. Bottom toolbar - here you can navigate pages with the results and/or perform additional actions.

Add Web Product

In order to start running your business, you need to add at least one Web Product (branded website), where your customers can sign up and use various communication services (live support chat, hosted PBX etc). To add a new web product:

1. Click Web Products link in My Account panel.
2. Click Add button in Web Products window.
3. Select product type:
   • Business VoIP (not yet available)
   • Residential VoIP (not yet available)
   • Live Support Chat
4. Choose your product name, web domain, language and website theme.
5. Enter Preview PIN - it will be required to view your website before it is switched to live mode.
6. Click Add button.

Edit Web Product

Before you can go live with your Web Product (website) you will need to add content to your pages. To edit you website open Web Products window, click on the web product name and select Edit from the menu.

Using Web Product editor you can configure settings, create pages, modify navigation links etc. - see figure 2.5 above.

1. Preview/Edit tabs - switch between tabs to instantly see your changes.
2. Commit button - before any changes are published to the live website, you need to clear the cache by pressing Commit button.
3. Settings tab - here you can configure global settings like domain name, template, default sidebar, logo, retail prices etc.
4. Pages tab - here you can manage content of your custom pages and view pre-defined ones (Terms & Conditions, Manuals etc.).
5. Add pages - click this button to add a new page.
6. Navigation - here you can edit primary navigation and/or footer links.

Settings

Using Settings tab you can defined the following parameters of your Web Product:

• Name - this will be used as the default title of your website and for branding of your software (IM client, softphone etc.).
• Logo - upload your own logo (it will be resized to 145 x 60 px).
• Web Domain - this is the main web domain for your website (for example www.myproduct1.com).
• Domain aliases - here you can define additional domain aliases pointing to your website (for example: myproduct1.com, my-product1.com and www.my-product1.com which will redirect to the main www.myproduct1.com).

Please note: you will need to point your main domain and all aliases to one of the following IP addresses:

97.107.140.184 - Newark (US)
82.113.147.228 - London (UK)

• Theme - here you can select website theme.
• Header / S(ide)B(ar) / Footer - here you can define common elements of your website layout (please note: not all themes will use Header area).
• Cultures - here you can define which languages you want to use for your Web Product.
• Default Culture - this is a default language for your Web Product.
• Monthly charge - here you can define your retail prices Level 7 Systems' billing will automatically charge your Customers' credit cards.
• Preview PIN - a four digit code required to view your website before it is switched to Live mode.

Please note: you need to click Save button located in the top right corner of Settings panel to save your changes.

Pages

Using Pages tab you can manage your website content. To open a page click on a title in the right panel. You can edit pages marked with a blue title. The grey ones are read-only.

Edit

To edit page content switch to Edit tab where you can use the following sections:

1. Metadata - page URL, title, description and keywords.
2. Toolbar - using a toolbar you can insert images, links, inline elements (for example tax rates etc.), block elements (for example a contact form etc.). You can also enable additional .js and .css files.
3. Main content area - here you can edit page content. Use standard HTML tags, except for links and images - this has to be added using Toolbar buttons.
4. Sidebar area - here you can edit sidebar.

Add

To add a new page click Add button in the top toolbar of Pages panel, enter all metadata (URL, title, description and keywords) - see (1) in the figure above - and press Add button (2).

Navigation

To edit website navigation click Navigation button in the top toolbar of Pages panel.

1. Drag and drop from the left panel (Not used) into Main mavigation or Footer grid.
2. Double click on the grid to edit link title.

Going live

Once you are satisfied with the look and content of your website, you can switch from development to live mode. To do so, please submit a ticket via Support Center and request activation of your Web Product. From now on your Customers will be able to sign up, enjoy their free trial period after which our automated billing system will start charging retail prices as defined in your Web Product settings.

Branded software

When you Web Product is switched to a live mode, a branded version of our software (chat client, softphone etc.) will become available.