Reseller Manual

Table of Contents | 1. Introduction | 2. Quick Start | 3. My Account | 4. Main Menu | 5. Getting Help

1. Introduction

In this chapter:

General

This system is a complete Internet Communication Services Reseller platform refereed in this manual as Partner Portal. It lets you control all aspects of your reseller platform like web products (websites), pricing, customers, end users etc.

Requirements

The Partner Portal is browser-based. The following are recommended:

  • Internet Explorer 6.0 and higher
  • Mozilla Firefox 1.6 and higher

Partner Portal is optimized for a screen resolution of minimum 1024 x 786 pixels.

Intended Audience

This guide is intended for staff involved in operating Partner platform. Readers of this guide should possess the following recommended knowledge and skill sets:

  • Basic computer skills
  • Familiarity with HTML syntax

Conventions

In this manual, you will find a number of styles of text that distinguish between different kind of information. Below are some examples of these styles, and an explanation of their meaning.

stylemeaning
www.example.com/loginText you need to type into a program.
email field (1)
Field shown in a figure. For example:form field

Key concepts

overview.png

Figure 1.1 Reseller platform - overview.

Above diagram illustrates relations between Partners, Customers and Level 7 Systems infrastructure.

Web Product

Web Product is a branded website hosted on Level 7 Systems' web servers which offers communication services to your Customers. Resellers may create as many Web Products as they require. Also we might provide branded software (for example IM client, softphone etc.) as a part of your Web Product package.

Customers

Customers (a company - business customer; individual - residential customer) is an organization/person using services provided by you (Reseller) via Level 7 Systems infrastructure.

Users

User is a person which is actually using the services - for example making and receiving calls or sending and receiving instant messages. There might be more than one user assigned to one customer.

Table of Contents | 1. Introduction | 2. Quick Start | 3. My Account | 4. Main Menu | 5. Getting Help